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RETURNS AND REFUNDS

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
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To complete your return, we require a receipt or proof of purchase.-email stating order completed from Phitosystems.ie will suffice

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Opened boxes will be subject to a 30% restocking charge.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery no refund is given

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at aoimagingsystems@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at photosystemsltd@gmail.com and send your item to:

a&o Imaging Systems Ireland Ltd

UNIT 1A

Balmoral stores

Balmoral Industrial Estate

kells Road

Navan

Co.Meath






Shipping
To return your product, you should mail your product to:

a&o Imaging Systems Ireland Ltd

UNIT 1A

Balmoral stores

Balmoral Industrial Estate

kells Road

Navan

Co.Meath


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over €100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

For rental items we will credit your deposit when the printer is returned and checked at our workshop.Make sure that all items are with the printer i.e USB cable/power lead/cd software/(slug box and paper guides-internal to printer)